Privacy Policy

panicPROTECTOR App

We welcome you to the panicPROTECTOR App which has been designed to provide you with customized features to assist and guide you when experiencing anxiety. By downloading, accessing, or utilizing the panicPROTECTOR App (the “App”) or any of its associated mobile applications (collectively known as the "Services”), you agree to be legally tied to these Terms of Service (the “Terms”) and the Privacy Policy. 

panicPROTECTOR respects your privacy and anonymity when using the application, as detailed in the PRIVACY POLICY. 

IMPORTANT NOTE: NO MEDICAL ADVICE 

The Services are intended to improve your well-being and to help you enjoy your daily life again. However, the Services are not a medical product or device and do not replace diagnosis and therapy of anxiety disorders through a professional healthcare provider. If you have a pre-existing medical condition, we recommend you consult with your trusted medical advisor prior to using our Services. The Services use is at your own risk and you should always use good judgement and common sense.

We are not liable or responsible for any actions taken as a result of accessing, reading, or interpreting any advice or other materials included in our Services. In particular, to the fullest extent permitted by law, we give no representation or warranties about the accuracy, completeness, or suitability for any purpose of the advice or other materials and information published on or through the Services. 

If you receive advice from a doctor or other qualified medical professional which conflicts with anything contained in the Services, then the former should take precedence. Never disregard professional medical advice or delay in seeking it because of something you have read through our Services. 



IF AT ANY TIME DURING THE USE OF OUR SERVICES YOU EXPERIENCE A MEDICAL EMERGENCY OR ANY DISCOMFORT, IMMEDIATELY DISCONTINUE THE USE OF OUR SERVICES AND CALL YOUR LOCAL MEDICAL EMERGENCY NUMBER.

PRIVACY POLICY

panicPROTECTOR respects your privacy and anonymity when using the App. However, since the App is placed in the Apple Store, we will process some minimum personal data to the extent necessary to provide the Services. 

Data categories: The panicPROTECTOR app collects device data and usage data. Registration is required to use the “Questionnaire” in order to track your progress on the results screen. To register, you need to provide an email address, a username, and a password. However, no registration is necessary for the other breathing exercises and the “Exhale Your Stress” screen.

Permissions will be required to use your device’s microphone for the proper functioning of breathing exercises. However, no information obtained through the microphone (whether considered personal data or not) will be stored, processed, shared, transferred, or sold.

THE APP DOES NOT PROCESS ANY HEALTH-RELATED DATA.

The app uses third-party services like App Store, which may collect information to identify you and share certain data with us (such as postal code and payment information) to process transactions and provide content. Additionally, information about the device, app store activities (installations, updates, uninstalls), usage events, ratings, and reviews may be shared. For more details, please refer to the Apple Payments Privacy Notice Apple Store Privacy Notice. 

Data controller: your data will be controlled by CONECTA LLC (panicPROTECTOR). 

Purposes:  to deliver our Services, maintain and improve them as well as their safety and reliability. Also, to provide you with alerts, special offers, newsletters, invitations, and other information about products, events, services, and topics that may be of your interest, if you authorize us to do so. 

Legal basis for processing: panicPROTECTOR is able to process your personal identification data as a consequence of the execution of these Terms. In addition, panicPROTECTOR is able to process your personal data in order to provide you with electronic communications outside of those included in the Services, based on your consent to receive these communications. You may withdraw your consent at any time as long as the communications are not essential to the Services delivery.

Storage period: your data will be processed while you are user of the Services. If you decide to uninstall the App, we will store your data for six months, unless storage is required by applicable legal law for an extended period. Once this period has expired, we will remove your data. 

Communication and data transfer:  panicPROTECTOR may share your data as follows: 

• With your consent or by your choice. For example, you may use integrated tools we provide via our Services to share actions you take on our Services with third party social media services or other channels. 
• Between and among companies under common control and ownership (e.g., current and future parents, subsidiaries, affiliates).
• With companies and contractors that we engage to perform services for us (e.g., email service providers, payment processors, and other service providers).
• In case we are obligated by law, we may share your personal data with law enforcement or governmental entities. 

If any data is communicated or transferred, panicPROTECTOR will make its best efforts to ensure the communication or transfer is made securely. 

Children: any person under 13 is not permitted to download, install, access, or use the App. If you have any reason to believe that a child under the minimum age of consent in your jurisdiction has downloaded, installed, accessed, or used the Services, please contact us and we will make our best efforts to stop and prevent any unauthorized use. 

Purchase process: the App is available at the Apple App Store, and its purchase is regulated by the App Store Terms of Service and the policies that Apple determines at any time, which are not under control of panicPROTECTOR. The App Store may collect information used to identify you, that they share with us, for the purposes of processing your transactions or provisioning content to you. In this regard, please read carefully the Apple Store Privacy Notice. 

Third-Party Services: panicPROTECTOR may feature or allow linking or other access to or use of third-party content, promotions, websites, apps, services, and resources (collectively “Third-Party Services”) that are not under panicPROTECTOR's control. This could include the ability for you to link panicPROTECTOR Services with Third-Party Services. These links are present as a convenience to you and we are not held responsible for the featured products, services, or any other content provided by Third-Party Services. Therefore, you concur that any Third-Party Services that you opt to use in connection with the panicPROTECTOR Services, such as third-party applications accessed on panicPROTECTOR devices, are not associates of the panicPROTECTOR Services and are not managed by panicPROTECTOR. By using such Services, you take full responsibility and assume all risks that arise from your interaction with or use of any Third-Party Services. You are also aware and accept that the panicPROTECTOR Privacy Policy does not apply to any Third-Party Services. Furthermore, you are responsible for fully reading and comprehending the privacy policies that apply to the usage of any Third-Party Services.

User rights: you may exercise your rights of access, rectification, erasure, restriction of processing, consent withdraw and portability by writing to panicPROTECTOR at CONECTA S.L.; Calle Salto del Caballo 3; 45003 Toledo; Spain or by e-mail app@panicprotector.com. In both cases you must attach a copy of your national ID or passport. We inform you that you have the right to file a complaint with the Data Protection Authority of your country https://edpb.europa.eu/about-edpb/board/members_en. However, we would appreciate whether you give us the opportunity to manage your concerns at app@panicprotector.com