Data Protection

Privacy Policy of www.panicprotector.com

Introduction

This Privacy Policy outlines the practices of CONECTA  S.L.  ("the Company") in connection with the collection, use and disclosure of information collected from you (collectively, "Users"), when you access our website via www.panicprotector.com ("Site"), mobile application and other online products and services (collectively, the "Services"), and when you contact our customer support team, engage with us at social media or otherwise interact with us. This policy does not apply to information we process on behalf of our business customers.

 

Reasons for data collection

The processing of your Personal Information (i.e. any information that can allow your identification by reasonable means; (hereinafter "Personal Information") is necessary for the performance of our contractual obligations to you, in addition to providing you with our services, protecting our legitimate interests and complying with legal and financial laws to which we are subject.


By using the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.


We recommend our Users to carefully read this Privacy Policy and make use of it to make informed decisions.


What information do we collect?

We collect two types of data and information from Users.


The first type is de-identified and non-identifiable information belonging to users, which may be collected through your use of the site ("Non-Personal Information"). We do not know the identity of a user from whom non-personal information was collected. This information may include aggregated usage data and technical information provided by the device, both software and hardware (such as the type of browser and operating system used by the device, language preferences, access time, etc.), in order to improve the functionality of our Site. In addition, we also collect information about your activity on it (such as pages viewed, web browsing, clicks, actions, etc.).


The second type of information is Personal Information, which is individually identifiable information, that is, information that identifies a person or that can, without undue difficulty, identify a person. This information includes:

  • Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (such as MAC addresses and UUIDs), and other information related to your activity on the Site. Registration Information: When you register on our Site, you will be asked to provide us with certain information, such as your first and last name, your email or postal address, and other information. Information when you register to participate in interactive features (such as submitting your mood quiz), fill out a form, or survey. When you enter a contest or promotion. When you communicate with us through social media, request customer support, or otherwise communicate with us. Survey responses and other data about you included in messages you send to us. Health-related information from some users in connection with comments or other messages sent to us. We process that information in accordance with the purpose for which it was provided.


How do we receive information about you?

We receive your personal information from various actions or sources:

  • When you voluntarily provide us with your personal data when you register on our Site, When you use our Site or make use of it in connection with your use of our services, From third-party providers, services and public registries (such as traffic statistics providers).


What information do we collect?

We do not rent, sell or share User information with any third party except as described in this Privacy Policy.


We may use the information for the following purposes:

  • Communicate with you: To send you notifications related to our services, providing you with technical information and solving any customer service problems you may have. Communicate with you and keep you informed about our services and latest updates. Show you advertisements when you use our Site (learn more in the "Announcements" section). Carry out statistical and analytical tests and studies in order to improve the Site Market and promote our websites, products, services and events offered by the Company (learn more in the "Marketing" section). Carry out statistical and analytical tests and studies in order to improve the Site Ask for your comments and send you news, gifts or other information that we consider of interest to you

In addition to the various uses listed above, we may transfer or disclose Personal Information to our affiliated companies and subcontractors.


Other than the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, who may be located in different jurisdictions around the world, for any of the following purposes:

  • Host and operate our Site Offer you our services, including a personalized display of our Site Store and process such information on our behalf Offer you advertisements and assist you both in evaluating the success of our advertising campaigns and in retargeting any of our users Provide you with commercial offers and promotional material related to our Site and our services Conduct research, technical diagnostics or analysis

In addition, we may disclose information if we are satisfied that disclosure would be helpful or reasonably necessary to: (1) comply with any applicable law, regulation, legal process, or governmental request; (2) enforce our policies (including our Agreement), including any investigation of potential violations of our Agreement; (3) investigate, detect, prevent, or take action related to illegal activities or other violations, suspected fraud, or security matters; (4) establish or exercise our rights to defend ourselves against complaints or legal claims; (5) avoid any damage or harm to the rights, property or safety of both ours and our users, yourself or any third party; or (6) collaborate with security agencies and/or, if deemed necessary, enforce intellectual property or other legal rights.


user rights

You can ask for it:

  1. Receive confirmation of whether or not personal information about you is being processed, as well as access to your stored personal information, together with supplementary information. Receive in a structured, general-use, and machine-readable format a copy of the personal information you provide directly to us. Request rectification of your personal information over which we have control. Request erasure of your personal information. Object to our processing of your personal information. Request restriction of our processing of your personal information. You have the right to lodge a complaint about our data protection practices with a supervisory authority. Please refer to this page for contact details: https://edpb.europa.eu/about-edpb/board/members_en. If you are in Switzerland, please visit the FDPIC page for contact details: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html. If you are in the UK, please check this site for contact details: https://ico.org.uk/global/contact-us/.

Please note, however, that these rights are not final and may be subject to our own interests and regulatory requirements.


If you wish to exercise any of the rights mentioned above, or receive more information, please contact our Director of Data Protection ("DPO") using the information detailed below:

app@panicprotector.com.


Data retention

We will retain your personal information for as long as necessary to provide our services, as well as to comply with our legal obligations, resolve disputes, and implement and enforce our policies. The retention periods will be determined taking into account the type of information collected and the purpose of said collection, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information in the shortest possible time. Pursuant to applicable laws, we will retain records containing customer personal information, account opening documents, communications, and any other information required by applicable laws and regulations.


We may rectify, replace, or delete inaccurate information at any time and at our sole discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including your visit to our Site or access to our services.


A "cookie" is a small piece of information that a website assigns to your device when you visit or view it. Cookies are very useful and can be used for a number of purposes, including allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making your interaction with our Services faster and easier. Likewise, Cookies are also used to ensure that the advertisements you see are relevant to both you and your interests, as well as to collect statistical data about your use of our Services.


The Site uses the following types of cookies:


to. "Session cookies", which are stored only temporarily during a browsing session in order to allow normal use of the system and which are deleted from the device when the browser is closed.


b. "Persistent Cookies", which are cookies that are only read by the Site, are stored on your computer for a specified period of time, and are not deleted when you close your browser. This type of cookie is used when we need to recognize you for future visits, for example so that we can store your preferences for the next time you visit.


c. "Third-party cookies" , which are cookies set by other online services that perform content on the page you are viewing, such as third-party analytics companies that monitor and analyze our web access.


Cookies do not contain any personally identifiable information, although we may link Personal Information we store about you with information stored in and obtained from cookies. You can delete cookies by following the instructions in your device preferences, but if you choose to disable cookies, some features of our Site may not work properly and your online experience may be limited.


In addition, we use a tool called "Google Analytics" to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, which pages they visit, etc. The information we obtain from this tool is used solely for the purpose of improving our Site and services. Google Analytics collects the IP address assigned to you at the time of your visit rather than your name or other identifying information. We do not combine information collected through the use of Google Analytics with personally identifiable information. Google's ability to use and share information collected by Google Analytics about your visits to this Site is limited by the Google Analytics Terms of Use and Google's Privacy Policy.


Third Party Information Collection

Our policy only addresses the use and disclosure of information we collect from you. Regarding the disclosure of information you make to other parties or sites over the Internet, various regulations may apply to such disclosure or use of information. Accordingly, we recommend that you read the terms and conditions and privacy policy of each party to whom you choose to disclose information.


This Privacy Policy does not apply to the practices of companies we do not own or control, or to anyone not employed by or under our direction, including any third parties that may disclose information as set forth in this Privacy Policy.


How do we protect your information?

We pay particular attention to implementing and maintaining the security of both the Site and your information. We use industry standard procedures and policies to ensure the security of the information we collect and store, as well as to prevent unauthorized use of it, and we require all third parties to apply similar security requirements, in accordance with this Privacy Policy. Although we use reasonable measures to secure information, we cannot be responsible for the acts of anyone who gains unauthorized access or misuses our Site, and we make no warranty, express, implied or otherwise, to prevent such access.

Transfer of data outside the EEA

Please note that some recipients of the data may be located outside the European Economic Area. In such cases, we will provide your data only to those countries whose level of data protection has been approved by the European Commission, or we will establish an agreement to guarantee an adequate level of data protection.


Ads and third-party analytics services

We may use third party advertising technology for the purpose of displaying advertisements when you access the Site. This technology uses your information in relation to your use of the Services in order to show you advertisements (for example, by placing third-party cookies in your web browser).


You may opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, as well as your choices regarding the use of your information by these companies, including how to opt out of inclusion in third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.


We allow others to provide analytics services and serve ads on our behalf across the web and mobile apps. These entities use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and online services, including your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or apps, links clicked, and conversion information. This information may be used by Company and others to, among other things, analyze and track data, determine the popularity of certain content, deliver targeted advertising and content to your interests on our Services and other websites and online services, and better understand your online activity. You can disable cookies used for advertising purposes through our cookie preferences manager. Or, to learn more about interest-based ads, including using ad industry tools to opt out of having your web browsing information used for behavioral advertising, visit www.aboutads.info/choices (if you're in the EU, visit www.youronlinechoices.eu/). Your mobile device should also include a feature that allows you to opt out of the use of certain information collected through the Applications for behavioral advertising purposes.


Marketing

Either we or our third-party subcontractors may use your Personal Information, such as your name, email address, phone number, etc., for the purpose of offering you promotional material related to our services that we think may be of interest to you.


Out of respect for your right to privacy, together with said material we also provide you with the means to reject receiving our commercial offers. If you cancel your subscription, we will proceed to remove your email address or phone number from our commercial distribution lists.


Please note that even though you have unsubscribed from receiving commercial emails from us, we may still send you other types of important email communications without offering you the option to opt-out. These communications may include customer service announcements or administrative notices.


corporate transaction

We may share information in the event of a corporate transaction (such as the sale of a substantial portion of our business, a merger, or a sale of assets). In such a case, the beneficiary or acquiring company will be the one that assumes the rights and obligations described in this Privacy Policy.


minors

We understand the importance of protecting children's privacy, especially in an online environment. The Site is not designed or intended for use by children. Under no circumstances will we allow the use of our services by minors without the consent or prior authorization of a parent or legal guardian. We do not knowingly collect any Personal Information from minors. If a parent or legal guardian becomes aware that your child has provided us with Personal Information without your consent, you should contact us at: app@panicprotector.com.


Updates or modifications in this Privacy Policy

We reserve the right to periodically modify or revise the Privacy Policy, which changes will be effective at the time the revised or modified Privacy Policy is displayed. The last revision will be reflected in the "Last modification" section. We will notify you by revising the date at the top of the policy, and in some cases, we may provide you with additional notice (such as adding a statement to the home page of our website or sending you a notice). Your continued use of the Platform following notification of such changes to our website constitutes your acknowledgment and consent to such changes in the Privacy Policy, as well as your acceptance of the terms of such changes. We encourage you to review the Privacy Policy each time you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.


How to contact us

If you have any general questions about the Site or the information we collect from you and our use of it, you can contact us at app@panicprotector.com.


CONECTA Servicios Laborales

C/ Salto del Caballo, 3

Edificio la Curia

45003 Toledo

Spain


Last modification 20.07.2024


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